Vinted Members Express Anger Regarding Sizing Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Response
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
The company said the revised method more closely matches other platforms.
They have suggested members to check their listings and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Modifications
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options due to shopper criticism.
